Subscriptions and Refunds

1. Before you buy

Buy through the store account you intend to use. Before confirming, check the product, total price, currency, applicable tax, billing period, trial/conversion terms, monthly allowances, feature limits and any subscription condition.

UFit Plus is US$12.99 per month or US$100.00 per year, after a free first week. There are no separate one-off purchases: every image allowance comes from the Plus subscription itself. The offer is:

If a purchase screen materially contradicts advertising, contact us before purchasing. A generic statement that the store always wins does not cure misleading advertising or remove an applicable right to rely on the offer you received.

2. Trials and automatic renewal

A trial is available only where your store account qualifies and the confirmation screen offers it. Previous subscriptions, account history, country or plan may affect eligibility. A valid payment method may be required. A trial is a subscription offer, not a permanent free tier.

Unless cancelled through the relevant store before the stated renewal deadline, the trial converts to the displayed paid plan and the plan automatically renews at each billing interval. The store confirmation identifies the charge and date. Reminder notices required by law remain required even if this policy tells you to check the date yourself.

A subscription anniversary and an included-allowance reset can be different. Included allowances reset on the 1st of each calendar month (UTC), not on your billing anniversary. Unused included allowances do not roll over. An annual subscription does not imply that twelve months of allowances arrive upfront.

3. Cancel future renewal

For Google Play, use the purchasing Google account, open Play Store → profile → Payments & subscriptions → Subscriptions → UFit, and follow cancellation. Google's subscription instructions explain the current process.

For Apple, use the Apple Account that made the purchase and manage UFit through its subscription settings. Consult Apple's cancellation instructions. The UFit subscription screen should also open the appropriate management page where supported.

Keep the cancellation confirmation. Cancellation normally stops the next renewal while the current paid access lasts until expiry. Some trials can end immediately on cancellation under store rules; review the confirmation. A billing issue, pause, grace period or retry can have a different effect from a completed cancellation.

Uninstalling, deleting the UFit account, changing devices or signing out does not automatically cancel store renewal. Account deletion must remain available even if you have not cancelled; we explain the billing consequence without obstructing deletion.

4. Allowance consumption and failed requests

Included allowances are spent before referral bonus images. One generated try-on draws one image from the monthly image allowance. Up to 30 wardrobe pieces a month are redrawn automatically at no cost to that allowance; any further redraw you request draws one image from it. Scanning a wardrobe photo counts toward the monthly scan limit (100) and the pieces it adds count toward the fair-use limit on adding pieces (20 a day, 120 a month), not the image allowance.

We disclose the cost before starting a paid generation. A completed image consumes the disclosed allowance even if it is not your preferred style, subject to defective-service and misdescription rights. A verified system failure that produces no requested image should restore the allowance unit or trigger another appropriate remedy. Automatic restoration can itself fail; contact support@ufit-ai.us with the time/request reference for reconciliation. Do not send your original personal photo to prove a routine allowance discrepancy.

Repeatedly retrying while a request is still processing can create separate requests. The app should prevent accidental double submission and duplicate charges. We investigate duplicate debits rather than treating a technical retry as unconditional permission to bill twice.

5. Monthly reset and referral bonus images

Included allowances reset on the 1st of each calendar month and are not cash: they cannot be transferred, traded or exchanged, and unused amounts do not roll over or carry a monetary value. A no-cash-value description does not eliminate statutory remedies for a defective paid service.

We do not promise that a cancelled subscription preserves usable access unless the app actually supports it. If the service closes or a feature is removed, we provide reasonable notice and an appropriate remedy as required by law and the accepted offer.

Referral bonus try-on images are governed by the offer shown when earned and, unlike included monthly allowances, do not expire. See Referral Terms. A later policy change cannot retroactively add an undisclosed expiry to bonus images already earned.

6. Restoring access and changing plans

Use the same UFit account and purchasing store account when restoring an eligible subscription. Restore Purchases can reconcile subscription entitlements; it does not restore an allowance already consumed in a prior monthly period. Contact support for an unrecognised purchase with its store receipt/reference, omitting full payment-card details.

Cross-platform transfer or family sharing is available only if the offer and store support it. An Apple purchase is not automatically a Google purchase. Upgrade/downgrade timing, replacement charges and prorations depend on the actual store offer. Review the confirmation before changing plans; we do not promise one universal proration rule.

7. Price or benefit changes

Changes must follow applicable law and store requirements. We provide required advance notice and obtain consent where required. Notices identify the new amount, effective date, affected benefits and cancellation method. We do not charge a revised amount merely because a website price changed.

Material reductions during an already paid period require the remedy applicable to that purchase. Changing an AI provider or its cost does not automatically permit us to reduce a disclosed monthly allowance or shorten the service period.

8. Refund requests

For a Google Play purchase, use Google's refund process. For an Apple purchase, use Apple's refund process. Eligibility varies by country, product, timing and reason. We cannot guarantee that the store will approve a request.

Contact support@ufit-ai.us if your monthly allowance was not credited, an image failed, access is missing, a charge appears duplicated or the offer was misleading. Include account email, store, product, date, transaction reference and a brief explanation. We verify only what is necessary and cooperate with the store where appropriate.

There is no unconditional “all sales final” rule in this policy. Cancellation does not by itself guarantee a prorated refund for an otherwise properly supplied period, but applicable consumer guarantees, withdrawal rights, unauthorised-payment rules and store remedies remain. We do not require you to waive those rights to obtain support or restore a missing allowance.

A refunded purchase can require reconciliation of the corresponding entitlement. We notify you of the adjustment and do not remove unrelated access arbitrarily. Fraud and duplicate-refund prevention must be proportionate and supported by purchase records.

9. Regional protections

Where EU/EEA or UK distance-contract rules apply, a withdrawal period may apply to digital services or content. Its treatment depends on the type of supply and whether legally required prior express consent, request for early performance, acknowledgement and confirmation were obtained. We do not treat opening UFit, accepting these Terms or starting a trial as a blanket waiver. The store's actual consent/confirmation evidence must support any claimed exception.

Where a valid withdrawal right exists, an unequivocal request is sufficient; a mandatory template cannot be imposed. You may send: “I withdraw from my UFit purchase of [product], ordered on [date], transaction [reference]. My account/contact is [details].” Use support@ufit-ai.us and the store's route as appropriate. Do not post purchase information publicly.

For US customers, applicable federal and state renewal rules continue to govern clear disclosures, affirmative consent, reminders and practical cancellation. Other countries may provide mandatory consumer guarantees or refund remedies. This policy does not claim that a US governing-law clause displaces them.

10. Account deletion

Account deletion removes access to saved content and can remove access to unused balances. Before confirming, cancel renewal separately if desired and consider exporting personal results. Requesting deletion is not a waiver of a pending refund or privacy right. We retain only records justified under the Privacy Policy.

Billing contact: Vision Studio, United States — support@ufit-ai.us.